Privacy & Policy

Privacy Policy for Mexico Custom Homes

At Mexico Custom Homes, we value your privacy and are committed to safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, protect, and manage your personal data when you visit our website, mexicocustomhomes.com, or engage with our services.

Updated January 10, 2025

By using our website, you agree to the collection and use of your data as described in this policy. If you have any questions or concerns, please feel free to contact us.

Information We Collect

We may collect several types of personal information to provide you with the best possible service. The types of information we collect include:

Personal Information

Name

Email address

Phone number

Mailing address

Project preferences and details

Transactional Data

Payment information (such as credit card details or other payment methods, though we may use secure third-party processors)

Service usage data (e.g., project inquiries, requests for quotes, etc.)

Cookies and Tracking Technologies

We may collect information through cookies, web beacons, and other tracking technologies to enhance your experience and understand how you use our website.

Technical Data

IP address
Browser type and version
Operating system
Pages you visit on our website
Time zone setting
Information about how you arrived at our website

How We Use Your Information

The information we collect is used for the following purposes:

To provide and improve our services: We use your information to assist with custom home planning, project management, contractor selection, and other related services.

Communication: We may use your contact details to respond to inquiries, provide updates about your project, or send marketing information (if you have opted in).

Personalization: We may use data to customize your experience on our website, offering you content that is most relevant to your needs.

Compliance and Legal Requirements: We may process personal data as required by law or to enforce our terms and conditions.

Sharing Your Information

We respect your privacy and will not share your personal data with third parties except under the following circumstances:

Service Providers: We may share data with third-party service providers, such as contractors or payment processors, who assist in delivering our services.

Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a subpoena, court order, or government request.

Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

Data Protection and Security

We implement a range of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information during transmission.

Access Control: Access to your personal data is limited to authorized personnel only.

Regular Audits: We regularly review our security practices to ensure the highest level of protection. However, please note that no data transmission over the internet is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

Understand how users interact with our website

Customize content and advertisements based on your interests

Monitor website performance and functionality

You can disable cookies through your browser settings, but doing so may affect your experience on our website.

Your Rights and Choices

You have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.

Correction: You can request corrections to any inaccurate or incomplete information.

Deletion: You can request that we delete your personal data, subject to certain conditions.

Opt-Out: You can opt out of receiving marketing emails by clicking the unsubscribe link at the bottom of our communications.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Once your data is no longer needed, we will securely delete or anonymize it.

Third-Party Websites

Our website may contain links to third-party websites that are not controlled by Mexico Custom Homes. These third-party websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing them with any personal information.

International Data Transfers

If you are located outside of Mexico, please note that your personal data may be transferred and processed in Mexico. By using our website or services, you consent to the transfer of your data to Mexico, where the privacy laws may differ from those in your country of residence.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise any of your rights regarding your data, please contact us at:

Email: info@mexicocustomhomes.com

Phone: +16198266600

Address: 3era Etapa 22226, Tijuana, Baja California, México